Privacy Policy

This website (the “Site”) is owned and operated by Carnival Corporation and Carnival plc (collectively “Carnival” or “we”). Carnival is committed to respecting and protecting your privacy and helping you make the most of your time on the Internet within a trusted environment. The Privacy Policy (“Privacy Policy”) applies to the Site and governs the data collection, usage and services available on the Site. This Privacy Policy discloses how we collect, protect, use and share information gathered about you on our Site. If you use our Site you explicitly agree to the terms and conditions of the Privacy Policy in effect at the time of your use. We hope that this disclosure will help increase your confidence in our Sites and enhance your experience on the Internet. Please read our Privacy Policy to understand:

Information We Collect

You can visit our Site without divulging any personally identifiable information including your email address. Our Site does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when registering your email for email alerts. Carnival uses such information collected primarily to provide better customer service to you, to improve and customize the content you see, and to provide the products, services or information you request.

Site Use Information

Our web servers collect the IP addresses and domain names of visitors to our site. This information may be aggregated to measure the number of visits, average time spent on the site, features accessed, pages viewed, etc. Carnival may use this information to measure the use of our Site and to improve the content we offer. We may share with third parties this experiential information or other data which does not personally identify visitors to our Site.

Use of Cookies

Our website uses “cookies” to help personalize your online experience as well as to assist us in marketing and advertising. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies placed when you visit our site do not personally identify you, but they do allow us to monitor certain statistics which help us improve our services, such as how many site visitors view certain pages on our website or receive our advertisements when visiting other websites. Some cookies are temporary and expire and automatically erased when you close your browser window. Other cookies (persistent cookies) have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers, and to remember you and your preferences when you return to the Site.

Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website.

You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services function properly.

We do not use technology that recognizes a “do-not-track signal from your web browser.

Information You Provide to Us

You are not required to register in order to access our website. If you send us an email, participate in one of our blogs or forums, or register on our Site we may collect information about you. Any information you provide is purely voluntary. We will retain your information consistent with our business needs and requirements. There may be areas on the Site where you may provide personal information or will be required to register to obtain access to certain online services not available to anonymous visitors. When you register on our Site, you may be required to provide your first name, last name, email address and to select a password to be used to access your information. (“Profile Information”).

If you send us an email or request information we will retain your email address and use it to respond to your inquiry. We may also use your email address to provide you with details on upcoming events, cruises, packages and other information about Carnival or to provide you with information from companies with whom we have cooperative or joint marketing arrangements.

By providing personal information through this site you explicitly agree to our collection and use of that information as described in this Privacy Policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. You also agree that we may share your personal information with our affiliated companies and third parties as described in this Privacy Policy. You further agree that the information you provide is current, accurate and that you will update it if there are any changes.

You may unsubscribe or change your email address for email promotions at any time by following the instructions mentioned prominently within each email promotion.

Child Privacy

The website is not targeted at, nor do we knowingly collect personal data from, children under the age of 13. If we have reason to believe that information is being provided by a person under the age of 13 we will not collect the information. Parents are required to register any child under the age of 13 who will have access to the mobile application.

Your Access to Your Information

You are responsible for the accuracy and completeness of all information you provide to us. If you wish to change your details at any time, either unsubscribe and then re-subscribe inputting your new details or send an e-mail to giving details of the changes you wish to make. We will act on your instructions promptly, but making changes may take two weeks or more to become effective.

You have the right to a copy of all personal information about you held by us. We reserve the right to charge you a small fee of up to US $15 or £10 to cover administration costs for providing such information. You also have the right to correct any errors in that information and to request that it be updated. Please e-mail any questions, concerns or comments you may have about this privacy pp or our use of your personal information to or write to us in the U.S. at Carnival Corporation, c/o Investor Relations, 3655 NW 87th Ave., Miami, FL 33178 U.S.A., or in the UK at Carnival Corporation, Mountbatten House, Grosvenor Square, Southampton S015 2BF, United Kingdom.

Disclosing Information to Third Parties

We do not sell your information to third parties but we may share your information with our affiliated companies or with third parties. We will reveal personal information to unaffiliated third parties only if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Legal Notices or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc.) or with whom we may have cooperative or joint marketing arrangements; (6) the information is shared with third parties for their marketing use, or (7) to others as described in this Privacy Policy. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.

Your California Privacy Rights

Carnival may disclose your personal information to our affiliates or other third parties for their use in the marketing of their products or services (as opposed to Carnival products or services) to you unless you tell us not to. In order to opt out of such sharing or for further information, please email:

Security Procedures to Protect Information

Carnival employs commercially reasonable physical, technical and organizational measures to prevent accidental or unlawful destruction, loss, damage or alteration, or unauthorized disclosure of or access to the information we collect through this website Data transmission over the internet is never 100% secure.

While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your login information. Carnival cannot guarantee the security of any information you transmit to us or from our site, and therefore you use our site at your own risk.

International Data Transfers

Information that you submit via our website is stored on servers located in the United States and the United Kingdom. We may wish to export certain personal information to other Carnival companies and to third party organizations located in countries outside the United States and the European Economic Area (EEA) in order to provide you with our information. When you submit personal information to, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country which may not provide privacy protections similar to those your country provides.

Inapplicability of Privacy Policies of any Linked Sites or Other Parties

Carnival’s Site may contain links to other sites such as our affiliates and third parties. This Privacy Policy only addresses Carnival’s use and disclosure of your information collected on Sites displaying this Privacy Policy. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of our affiliates or any other third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.

Changes to this Privacy Policy

We will occasionally amend this Privacy Policy to reflect company and customer feedback and we reserve the right to make changes to this Privacy Policy at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site. We post the effective date of our Privacy Policy on our site. We encourage you to check our site frequently to see the current Privacy Policy to be informed of how Carnival is committed to protecting your information and providing you with improved content on our website in order to enhance your online cruise planning experience. If we make material changes to this Privacy Policy we will post the revised Privacy Policy and the revised effective date on this site.

Your Comments are Appreciated

If you have any questions, comments or complaints regarding our Privacy Policy, you can contact the site’s webmaster at or you can write to us at:

Carnival Corporation
Carnival Place
3655 N.W. 87 Avenue
Miami, FL 33178-2428

Carnival plc
Carnival Place
3655 N.W. 87 Avenue
Miami, Florida 33178
Mountbatten House,
Grosvenor Square,
Southampton SO15 2BF
United Kingdom

Effective Date: October 1, 2014